I’ve been trying to log in for the last 10 minutes. Yes I know you can create a login using an alternate address and that brings me to point number 2Ģ. Unless you are 10 or 80 years old you already have an email address and will never remember this stupid thing. they give you this stupid email address as login. Disconnecting everything and never doing business with them again.ġ.and this is just AT&T n general. But once the payment posted to my account it said I had a zero balance.😩 Oh and not to mention the app said I owed $223 right? But after I put my debit card info in and hit submit a window pops up and says that $223 payment does not meet my past due amount and I should reconsider the amount to pay off the balance. I'm not complaining in paying less but now I have to worry about my next bill being off because THEY CANT GET IT RIGHT! Then when I go to pay on the app it says my balance due is $223 not $243. Add those two up and it's $243 not $500! Of course everytime you call At&t you are on the phone with them for a MINIMUM of 1.5 hours but I did and 2 hours later they ended up giving me the credits to make it right. Everytime I look at my balance owed it is NEVER right! This month it said I owed over 500$! Granted I did miss Marches payment because I couldn't get through to an operator because THAT bill was incorrect too. I have one package on this account and my statement is almost 5 pages long in charges and credits all of which I have no clue exactly what for. Confusing in the way your monthly charges are broken down on the statement it provides. So beware of using that feature in the app. They wouldn't budge despite there being no reference anywhere that I would be charged such a fee. Contacted their customer support about and you can guess how that went. I would have just bought the friggin phone. There was NO MENTION ANYWHERE that I would be charged such a fee for "upgrading" from a broken phone to a more recent model.
#See full bill on myatt app Pc#
When I was eventually billed, (I had to view the bill on a PC since the app wouldn't download it) there was a $30 "Upgrade fee". I reviewed all the charges and actually took the time to read all the fine print, because I'm OCD that way. Out of convenience, I did so through the apps "Upgrade" option since they were eligible. Speaking of extra charges, I recently needed to replace a family member's older broken phone. Guess they really don't want you keeping tabs on those charges.
This happens no matter whether I'm on WiFi or cellular, and regardless of whether I'm on home WiFi, work, etc. But anytime I attempt to do that it just sits there loading infinitely and it never loads.
#See full bill on myatt app pdf#
If you want to see those, you have to view the PDF of your "paper" bill. You can't see all the little (and sometimes not so little) extra charges and fees they always find a way to sack you with when viewing your bill in the app itself. Can't download PDF copies of bills and beware of "upgrades"
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